Exchange and Return
1. How do I return my product?
- If you wish to return an item, please contact us here within 3 days from the date order is delivered. We will get back to you within 1-2 working days and guide you through the return process.
To be eligible for a return, make sure your item is unused, in the same condition that you received it and in its original packaging.
You will be responsible for paying for your own shipping costs for returning your item and the package.
2. Can I exchange my product?
- You can only exchange for incorrect items received. If you wish to exchange your item for an alternative product, we suggest that you return it for a store credit and purchase the new item separately.
- Exchange is not guaranteed and is subjected to our review of the returned product.
- All shipping charges of the replacement item will not be covered.
3. Can I get a refund?
- Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, a refund will be credited to your account within 3 working days.
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